1.0AIM Solutions Inchttps://www.aimsolutionsinc.com/siterich600338<blockquote class="wp-embedded-content" data-secret="zIvcC43iAo"><a href="https://www.aimsolutionsinc.com/site/success-stories-inspirus/">Success Stories: Inspirus</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.aimsolutionsinc.com/site/success-stories-inspirus/embed/#?secret=zIvcC43iAo" width="600" height="338" title="“Success Stories: Inspirus” — AIM Solutions Inc" data-secret="zIvcC43iAo" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.aimsolutionsinc.com/site/wp-includes/js/wp-embed.min.js </script> http://www.aimsolutionsinc.com/site/wp-content/uploads/2023/07/Main-Image-16-9-scaled-1600x0-c-default.jpg1600900SUCCESS STORIES Inspirus, LLC Employee Engagement Solutions “AIM Solutions is a true partner and very responsive. They understand how to implement Acumatica and its rich features, configured it to fit our business needs, and helped us create efficient business processes.” —Sue Severns    Strategic Realization Office Senior Director, Inspirus LLC www.Inspirus.com Technology Services: Employee Engagement and Recognition Headquarters: Fort Worth, Texas Size: Approx. 100 full-time employees Linkedin Facebook Instagram Twitter Inspirus Modernizes Technology for High Growth with Acumatica Inspirus LLC, a Pluxee group company (owned by Sodexo), ran on a 38-year-old antiquated financial system and disconnected home-grown applications that couldn’t provide critical data, including the profitability of its customers or full visibility into operations. The company digitally transformed its operations when AIM Solutions helped them deploy Acumatica Manufacturing Edition. Inspirus optimized business processes gaining real-time data visibility, materials resource planning, and a native Big Commerce connector in a single, flexible platform that streamlined operations. Two customizations AIM Solutions developed for Inspirus were later added as native functionality in Acumatica. Products Acumatica Manufacturing Edition with Inventory & Warehouse Management, Advanced Planning & Scheduling, CRM with Outlook integration, Case Management, Customer Self-Service Portal, Advanced Financial Management with Fixed Assets & Project Accounting, Velixo, Avalara, Native Big Commerce Connector Implemented a single, connected, robust, modern manufacturing platform with project accounting and native commerce connectors Added project accounting, gaining insights and better managing customer accounts Replaced paper-based invoicing with real-time, automated billing Gained role-based dashboards to measure results and manage strategic business activities Streamlined manufacturing, sales orders and POS processes, importing manufacturing orders into Acumatica instead of adding them one by one Automated warehouse fulfillment, vendor drop-shipment, and digital redemption processes resulting in considerable time savings Integrated Big Commerce, moving Inspirus from batch processing to real-time processing Streamlined and automated processes with no code capabilities, saving time and additional development fees Improved collection rates “Acumatica integrated our  operational processes. We had a great partner with AIM Solutions who helped us navigate the hurdles of our existing legacy processes and plan out a solid road map to accelerate our digital transformation.”  —Tatiana Frierson    CEO, Inspirus LLC AIM Solutions: Meeting Challenges with Acumatica The Challenges The ERP Solution The Outcome “Consider the relation between your Implementation partner, Acumatica and your team because they are going to stay with you along the way”  —Tatiana Frierson    CEO, Inspirus LLC Challenges Inspirus, pronounced “Inspire Us” was founded in 1893 as a jewelry and engraving company servicing the Texas stockyards. In the late 1980s and 1990s, the Fort Worth-based company started working with corporations wanting to recognize employee milestones with lapel pins, which it manufactured, among other products. This blog includes the firm’s history. By the late 2000s, Inspirus added a digital experience, offering a peer-to-peer recognition and rewards. The company was bought by one of its customers, Sodexo Group (CAC:SW), in 2016. When CEO Tatiana Frierson joined Inspirus, she asked to see a P&L by customer to better understand the business.  What she learned was surprising: the 38-year-old financial system it used couldn’t provide that data. “We couldn’t analyze anything in-depth or extract data live into Excel,” explains CFO Lionel Koch. Without in-depth data, Frierson knew it would be difficult to digitally transform the company from one helping enterprise customers celebrate employee milestones with award items it warehouses into a SaaS company offering personalized digital reward experiences directed by employees and facilitated online through tailored portals. She also knew having a modern ERP would give the company a competitive edge in the marketplace where businesses are increasingly facing a myriad of employment issues brought about by the pandemic, including burnout, lower productivity and employee departures. After Covid-19, retaining employees became a much higher priority nationwide. “When somebody walks out the door, it costs on average $70,000 to replace that person,” Frierson says. “There’s an impact to the business. What can we do as leaders to help retain that human capital asset in our company? It’s not always about throwing money at them. It’s that people want to feel acknowledged and when they’re acknowledged and recognized, they’re more motivated and less likely to leave.” Inspirus creates branded digital portals for its enterprise customers – some of which have more than 50,000 employees. The portals allow employees to select digital or merchandise reward items, compliment others, and respond to surveys about work satisfaction. The branded portals operate like major social media platforms offering a true engagement listening platform. For reward redemptions that include merchandise, fulfillment is handled out of its warehouse that is stocked with hundreds of brand names that employees know and love.  It also has a program where employees can donate their rewards to local nonprofits. Sparce Customer Data, No MRP, Limited Inventory Visibility In addition to not providing in-depth customer analysis, the legacy business system was not intuitive, and lacked material requirements planning to coordinate production and purchase orders. Since inventory counts only happened once or twice a year, it was challenging to know when items were out of stock, sitting on shelves or still at outside engraving partners, which hindered cashflow. Demand forecasting was challenging, forcing the company to overstock items and resulting in stock-out situations in other scenarios. Invoicing was manual with inflexible invoice formats. “One of the biggest deficits was that it was not a true ERP; it had limited accounting functionality,” says Sue Severns, Inspirus’ Strategic Realization Office Senior Director. Severns was the Acumatica implementation lead and was honored as a 2023 Acumatica MVP. “It also wasn’t able to connect to other systems without custom coding,” “Before we could only get financial numbers after month-end. You couldn’t’ do anything to effect change within the month,” Severns says. Employees relied on the development team to run financial reports, and if they didn’t have the time, employees didn’t get the information, she says. Account managers had to go to the filing cabinets for customer account information, which became problematic for teleworkers during the Covid-19 pandemic. The Inspirus team created a custom web application