Newsletter: October 2020
Upcoming Webinar: Email Notifications
Join us for a webinar on October 22nd at 1:30pm CST to learn more about setting up email notifications in Acumatica.
Introducing NEW Acumatica community!
Acumatica has launched their “Acumatica Community” last week. It is a collaborative platform for all cusotmers, partners and ISVs in order to improve the customer and partner experience. They have several different features such a the discussion forum, knowledge base, feedback, voting system as well as user groups.
You can log into the community using your regular Acumatica account login information. The system will automatically recognize the role of the user: customer, partner or prospect and based on that the users will have access to their respective forum areas. If you don’t have an Acumatica account yet then you can self-register on the main login screen.
More Reasons to get Acumatica 2020R2
Acumatica noted a few more reasons to get Acumatica 2020R2 – here is a quick list of the other goodies:
- New, deeper workflow ability, including the ability to streamline decision-making by choosing field defaults, workflow conditions, and ‘next steps’ within the interface
- A ‘Recent’ button to get you to recently-visited records like recent Orders, Reports and more.
- A way to see the most important activities for an opportunity or case with the new ‘pin activity’ button. Now, our customers can pin the most key items to the top of the results grid
- Three-way matching on Purchase orders to ensure costs from PO through Invoice are correct
- Snazzier expense receipt recognition: take a picture of your receipt, Artificial Intelligence recognizes the data and creates the expense entry for you
Look out for CSAT survey in your emails
As part of Acumatica’s ongoing effort to improve its customers’ experience, Acumatica will be emailing you a customer satisfaction survey on October 13, 2020. The survey will contain questions about your experience with us and takes only 2 minutes to complete.
Customer satisfaction is our top priority, and we would appreciate your participation in the survey to provide us with your invaluable feedback.
